Case Study IV
PROCESS REDEFINITION;
THEN SOUNDING BOARD FOR VP-OPERATIONS AND STAFF
First Result:
Fulcrum led a major business process redefinition
for an operating unit of a $60 million privately
held manufacturer. The client credited Fulcrum with
increasing the bottom line by $2 million in the
first year.
Next Problem:
The VP-Operations knew he needed access to outside
expertise as he strengthened other business units.
He wanted on-demand access to expertise but not
someone to run the efforts.
Solution:
Fulcrum was asked to continue the business relationship,
transitioning its role from leader to sounding board.
Through regular fax, phone, email and occasional
on-site visits, Fulcrum contributed to fine-tuning
and implementation of the operations strategy of
this successful company.
Results:
Sales more than doubled during the relationship,
lead-times were cut by more than 50% and are both
predictable and reliable, and profits grew significantly.
If this support would benefit
your operations, email
Fulcrum.
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