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FINISH STRONG®

Volume 8 Number 3 - March 2, 2010

If you know a company — customer, supplier, friend, or your own — that could benefit from improved operations, let us know.
Your best interest is our best interest.

The Finish Strong® monthly e-newsletter is for business leaders who recognize Operations as a strategic function that creates competitive advantage, profitability and brand loyalty in the marketplace.

ONCE IN A LIFETIME

At 6:00 a.m. Saturday morning I was awakened by the blare of tsunami alarms. My hotel in Waikiki was threatened by the tsunami initiated by the earthquake in Chile the evening prior. We quickly learned that the phone book includes "inundation area" maps for each beach section of Oahu. We also learned that we had 5 hours of additional prep time, the concept of "vertical evacuation," and that throngs gathering a week's worth of water and food in an overcrowded grocery store can be calm, polite and orderly.

As most of you now know, the tsunami turned out to be "much ado about nothing." But it is much better to be prepared for a nonevent, than unprepared for an event. Because of the effective planning and communication of the Honolulu safety forces, a larger tsunami would have easily caused damage in the millions, but would NOT have resulted in loss of life.

I wonder how hard those safety forces had to fight for funding to develop and test the plans put into place Saturday morning. After all, the chances of a tsunami are small.

Perhaps a quick look at your own disaster plans could be useful. Do your employees know what to do? Do you have access to employee, customer, and supplier contact information if your computer systems are unavailable? Sure, it's unlikely, but...

 

UPCOMING EVENTS

March 11, 2010: Tour the Subaru plant in Lafayette IN as part of the AME workshop: "Subaru: Committed to Excellence; Committed to the Environment." See the auto manufacturing process from start to finish and learn how the Subaru commitment to safety, the environment, and quality impacts the process.

March 31, 2010: This is the last day to receive a 20% discount for the 2010 AME "Excellence Inside" annual conference Nov 15-19, 2010.

April 15, 2010: Mail your tax forms early and invest today seeing Lean at Medtronic in Warsaw, IN. At this plant, see the Lean principles applied in a complex machining and assembly environment. Participants will view Lean techniques in place on the shop floor and will get “lessons learned” from the site’s Leadership Team.

April 19 - 21, 2010: Industry Week's annual Best Plants conference will be held in Cleveland, OH. Keynote, tracks, and preliminary plant tour information is now available.

May 6, 2010: See an Industry Weeks Best Plant Winner and one of eleven LEED-EB sites in the world at this event in Huntington IN. United Technologies Electronic Controls (UTEC) opens this facility to you to walk the factory floor and see where the real action happens! See real-time process improvement decisions being made, data tracking and analysis at the process, not in a conference room! More information available soon.

OLYMPICS

Speaking of potential disaster, how about no snow in Vancouver B.C. for the long planned Winter Olympics? They had a backup plan that seemed to work. The same message re: potential disasters in one week?

 

FINISH STRONG®

The Starting Pistol

Felix Frankfurter

“Wisdom too often never comes, and so one ought not to reject it merely because it comes late.”

The Tape

Rebecca Morgan:

".....so 'we should have had a plan' means little; a good business manages risk."

 

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ABOUT REBECCA A. MORGAN

Rebecca A. Morgan has been an authoritative voice in business operations for over 30 years. Founder and President of Fulcrum ConsultingWorks, Inc. her wide-ranging experience includes operations, supply chain management, accounting systems, information systems, strategic planning, consulting and academia.

Rebecca held senior management positions with Stouffer Foods, TRW, Precision Castparts Corporation, Cleveland Trust (since acquired by KeyBank) and Perdue Farms. She also taught undergraduate economics courses for Salisbury State in Maryland and numerous manufacturing courses for other colleges and universities. She has owned and operated her consulting business since 1990.

Rebecca holds BA and MS degrees in Economics and has completed additional post-graduate work in Business Administration. She is Board Approved in Operations Management by the Society for Advancement of Consulting and is certified as a Fellow by The Association for Operations Management (APICS).

She contributes generously of her time to professional organizations, including current leadership responsibilities with international groups: The Association for Operations Management (APICS), the Association for Manufacturing Excellence(AME) and the Cleveland OH based Entrepreneurs Association.

In addition to serving as INC Magazine’s INC.com Operations Expert for several years, Rebecca’s expertise is frequently tapped by national and local publications on topics ranging from lean manufacturing to steel tariffs to B2B relationships.

To learn more, check out http://www.fulcrumcwi.com/ab_rebecca.htm

Finish Strong® is a newsletter delivered as a free service from Fulcrum ConsultingWorks, Inc. to clients and friends who consider the issues and challenges of Operations.  If you enjoy reading Fulcrum's e-newsletter please tell a friend or colleague. Anyone can sign up for a free subscription at http://www.fulcrumcwi.com/res_newsletters.htm

 

Privacy Policy: We will not provide newsletter recipient names or email addresses to any third party, except as necessary for distribution of the newsletter itself.  Our business is helping companies, not selling contact information.

Finish Strong® is published by Fulcrum ConsultingWorks, Inc.
17204 Dorchester Drive
Cleveland, OH 44119-1302 Voice 216-486-9570, Fax 440-486-9922
Copyright 2003 - 2010, Fulcrum ConsultingWorks, Inc.
All rights reserved.

For reprint permission, give Rebecca a call, or e-mail her at morgan@fulcrumcwi.com.

 

 

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