Why price shopping expert consultants is not in your best interest: There is always someone cheaper, and always someone more expensive. But that refers to …

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Customer satisfaction depends as much on your ability to simply do the little things well as on very specialized requirements they may have. These fundamentals …

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Marketing commonly segments customers and markets, but operations rarely does beyond shipping requirements. You can deliver so much more value to your customers by operations …

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Do you want to compete in commodity markets? Even when a market starts out specialized, they can devolve into regular rebid situations. The big volumes …

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