Are you a pneumatic tube operator? A COO is not a COO is not a COO. While the title Chief Operating Officer should indicate range …
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How Outdated is Your Job?
Monthly Archives: December 2022
My Call is Not Important to You
When a recorded message for customers is considered a snide comment you’ve failed. Yet the way to fix that is not to prevent customers from …
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Excellence Betrayed by Mediocrity
The Cleveland Clinic is widely recognized as one of the best medical systems in the world. And its delivery of medical services deserves that recognition. …
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Moving Manufacturing Operations From China Because…..
A number of manufacturers have announced plans to leave China, primarily due to the upheaval in Hong Kong and impacts of the government’s “zero covid” …
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