As fast as the world turns these days, it is not easy to stay abreast of the latest concepts and management trends. While it is …
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Instead of Innovation
Category Archives: General-Business
Two Levels of Operational Effectiveness
You’ve all heard that great strategy with poor execution is no better than poor strategy with great execution. Operational effectiveness requires excellence at both levels. …
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Your Career in Operations
I’ve invested the vast majority of my long career in operations. I find it fascinating. Regardless of industry, operations includes the technologies, processes, materials, and …
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Seven Levers to Shape Your Manufacturing Business
Why are some manufacturing businesses a hot mess, while others are a great place to work as you provide exciting value to the market? A …
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ChatGPT and Manufacturing
Manufacturing has played a major role over time in advancing automation, computerization, digitization, and more. Our industries are amazingly different now than they were 15 …
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Becoming Resilient
There are business buzzwords, and then there are important business concepts you cannot afford to ignore. Resilience is one of the latter. Resilience emanates from …
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Please Stop Building Inventory!
It was not that long ago that most manufacturers and distributors carried entirely too much inventory. The drag on cash flow was never offset by …
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Building Your Strategic Mindset
Strategy is one of those important business concepts that many cannot recognize, develop or implement, yet businesses that endure have mastered. “Growth” is not a …
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How Outdated is Your Job?
Are you a pneumatic tube operator? A COO is not a COO is not a COO. While the title Chief Operating Officer should indicate range …
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My Call is Not Important to You
When a recorded message for customers is considered a snide comment you’ve failed. Yet the way to fix that is not to prevent customers from …
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