The Cleveland Clinic is widely recognized as one of the best medical systems in the world. And its delivery of medical services deserves that recognition. …
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Excellence Betrayed by Mediocrity
Category Archives: General-Business
Is Yours a Supply Chain, Or Supply Mush?
As we advanced from craftsmen through the industrial revolution, Henry Ford decided the best way to make automobiles was a 100% vertically integrated business model. …
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Why Not Replace Yourself?
These are strange times for the workforce. Disney, the picture of stability, recently fired the CEO they had groomed for the job, and brought back …
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C’mon Man! Stop Blaming Your Supply Chain
My computer is running slow today. They keep moving things around here. Someone called off so I’m doing it all myself. And now, it’s the …
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Fads, Trends, Seismic Shifts, and The New Normal
The coal industry did not change for decade after decade. Being forced to improve safety demanded exhaust systems, better lighting, and a bit more, but …
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Make Better Decisions
Do you ever say “what was she thinking!” in exasperation? Most of us do. And if we’re honest, we also ask “what was I thinking?” …
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Leveraging Diversity
Could your manufacturing company utilize a retiring Brigadier General who has led small and large international groups in theaters of war and in standing up …
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Product Rationalization
We all know we have to be innovative. Many of us demonstrate that by introducing new products regularly. Do they all make sense? Should we …
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Firing Customers
Not all markets are good markets for you. Not all customers are good customers for you. And not all orders are good orders for you. …
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How to Deploy Your Strategy Effectively
Every one of your employees must clearly see how his actions and decisions impact execution of the business strategy. This is accomplished through a line-of-sight …
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