ARE YOU CONVINCED, OR MERELY BORED?
In my August 2017 newsletter I wrote: "But tax laws or immigration policy or tariffs can change on a whim. They are not within your control. Be prepared to leverage changing conditions, but do not build your business relying on factors outside your control."
Since then congress has passed a major revision to tax laws and President Trump has announced new tariffs on steel and aluminum. He's gone from "no exceptions" to "okay, several exceptions." This significant uncertainty is why most companies today hesitate to make large capital expenditures or permanent compensation changes.
Perhaps this example clarifies why employees refer to "the book of the month" and "this too shall pass" when executives announce some new big change. How certain can they be that committing to your latest idea is worthwhile? That you won't read a different book or attend a different seminar and change course next month?
Change is a requirement of success. The ability to quickly implement important change is essential. You can't afford to wait months for others to take you seriously. The easiest way to get the buy-in you need is to ask for it only when you are committed to the new direction.
One of the reasons why Lean is so difficult to live is that the arrival of any new CEO can eliminate it. ThedaCare was the poster boy for outstanding lean healthcare, but a new CEO has everyone wondering.
No one likes uncertainty, but we all face it. It's up to you to ensure everyone knows why you are changing the direction of the organization, and how they can have confidence you'll stick with it. If you were wrong, explain that and change direction again. If you're merely bored and want to try something else, don't.
Transforming Operations. Transforming Business.®
Let's discuss how Manufacturing Greatness can help you become a better manufacturing operations leader. Additionally, my latest book, Start Smart, Finish Strong: Forging Your Path to Operational Excellence and Long-Term Success in the Manufacturing World is available at Amazon, Kindle, and iBooks.
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