Is It A People Problem?

Aug 14, 2014

Rebecca explains that processes don’t always work the way they should. Blaming the people might be the last thing you should do.

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Do Your Metrics Drive Behavior?

Aug 11, 2014

We’ve all heard the phrase “tell me how you will measure me and I will tell you how I will behave.” That’s partially true, but …

In Search of the Holy Grail

Dec 22, 2013

The rush to the south, away from labor unions, was followed by the rush to China for its cheap labor. And now that China labor …

Common Sense Since Charge Commencement

Aug 6, 2013

Have you noticed how people boarding a plane now stow their carry-ons in the front most open overhead? This of course forces subsequent boarders with …

Fit For Duty? That’s Just Crazy.

Jul 8, 2013

The Cuyahoga County (OH) sheriff recently began requiring successful candidates for promotion pass a physical fitness test. The theory is simple: the job requires the …

Counteroffers Are Counterproductive

Jun 9, 2013

When I turned in my resignation to my last employer in 1990, they immediately offered an increase in salary and vacation if I would consider …

The Coming Labor Shortage

May 14, 2013

As Chinese labor rates rise, Chinese pollution thickens, market demands for speed increase, and US energy independence becomes more likely, many companies are bringing work …